Technical Support Engineers – NocON Solutions Pvt. Ltd

Experience: 1 – 2 Years
Job Description

• Remote Infrastructure monitoring and remediation
• Patching and Mediation
• Remote access based troubleshooting
• Technical Support for End users
• Maintenance check and performance optimization for End-users
• Responsible resolving incidents as per the assigned SLAs, maintaining excellent service levels and Customer Satisfaction.

Preferred Skills

• Knowledge in administration of Windows servers
• Knowledge in Active Directory, DNS, TCP/IP, DHCP etc.
• Knowledge in LAN & WAN Technologies.
• Excellent knowledge in Microsoft tools and Antivirus/Malware tools
• Knowledge of incident, problem, change management
• Excellent Communication Skills in English (written & spoken)
• Good Documentation and Problem solving skills
• The candidate will have to work in flexible shifts (24/7 Support) and should be a team player
• Knowledge in Linux servers will be added as advantage.

Along with the resume send current – expected CTC & Notice Period.
Send resume to : hr@noconsolutions.com