Senior Performance Analyst – Zafin Labs

Job Responsibilities

• Develops processes and approaches to collect and analyze data and then transform it into useful actionable information that provides leadership with an insight into operations performance on regular and ad-hoc basis.
• Established automated processes to develop weekly and monthly performance review reports to be distributed to our global customers and support the operations with the client review calls when required.
• Develop measures and procedures to monitor and ensure quality of data and statistics
• Develops and maintains standardized operating procedures and artefacts including process documentation, excel tools and templates for the global Customer Engineering team.
• Collaborates with the CE Director and Executive VP Global Delivery to optimize the automation of data measurement and reports.
• May be expected to perform in multiple roles which contribute to operational or strategic goals & initiatives
• The role acts as key subject matter expert on key performance measurements, KPIs and data repositories and provides insight developed through comprehensive analysis.

Job Holder Profile
Experience Required: 2-5 years
Skills Required:
Mandatory

• BA degree preferably in Math or Physics.
• Advanced proficiency in Microsoft Excel
• Previous experience in data analysis
• Previous experience in performance and business analytics
• Proven advanced analytical skills

Desired

• Experience in VBA and Excel macros is a strong asset.

Competency Required:

• Fluent in spoken English
• Articulate and detail oriented

Send resume to : careers@zafinlabs.com